Assessment Services2021-06-25T09:20:00+00:00

Assessment Services

Assessment Services

Motor vehicle assessment forms the bulk of our work and we receive instructions from a wide variety of sources within the industry every day. This gives us an invaluable insight into the differing needs of our customers whether they are insurance companies, brokers, solicitors, motoring organisations, legal expenses insurers, private companies, self-insurers or private individuals.

The extent of our assessment service is so comprehensive that we are able to inspect and report on any vehicle from a pedal cycle to heavy plant equipment.

Inevitably we often find ourselves in the position of being the ‘middle man’ between two or more parties. We however take great pride in this position of trust as our expertise can bring any number of disputes to a fair and speedy conclusion.

We always aim to inspect vehicles within 48 hours of instruction wherever possible, however, we will make immediate contact with parties involved if there are any delays in obtaining access to the vehicle.

And also given the possibility of replacement vehicle hire charges being incurred and on-going storage charges, we appreciate that speed and accuracy of inspecting and reporting is critical.

The complete solution

As well as a physical inspection service, Northern Assessors also provide a remote digital image inspection service.

Our remote digital image inspection service offers full control over the repairs with the following key features:-

  • Prompt economic, non-physical inspection of damaged vehicles
  • Full Audit Facility
  • Containment of claim costs
  • Early identification of vehicles requiring physical inspection
  • Prompt negotiation and agreement of settlement

AudaEnterprise enables you to generate a variety of productivity reports from a single database of all net-worked assessments, including TTS and MACE- subject to the terms of specific work-provider contracts.

This flagship estimating service, covering approximately 80% of the UK repair market, is a centralised, web-based, multi-user system. Designed to streamline the process for all parties, it provides a faster more efficient approach to the whole estimate calculation, communication and management process.

Telephone lines open Monday to Friday 09:00 – 16:30

Telephone lines open Monday to Friday 09:00 – 16:30

Our Latest News

I would just like to thank you and everyone at Northern Assessors for helping me out.

Dean Goddard

Thank you for the report on this case. It was fantastic and contained everything I had requested and so clear.

Supplier Complaints Executive

If everyone’s reports were like Northern’s we’d be really happy: they’re clear and concise, they cover every point we / the customer raises and it helps us to settle complaints efficiently. Northern are really good to work with.


Many thanks for turning this one around so quickly, customer is very happy!


’I’ve just spoke with someone from the team regarding your service who also gave good feedback and raised no issues……. it has been a good transition and a welcome change from our previous service so thank you !

Feedback from our newest Principal
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